Senior Business Analyst – Salesforce Industries / Telecom & AI Key Responsibilities Conduct discovery and functional refinement workshops. Analyze complex Telecom requirements. Define User Stories, Acceptance Criteria, Business Rules and exception scenarios. Model end-to-end business processes. Translate business needs into Salesforce/Salesforce Industries capabilities. Perform requirements traceability and impact analysis. Identify functional gaps, dependencies and risks. Support Consultants and Architects during solution definition. Review functional documentation. Support SIT/UAT and complex defect analysis. Use AI for requirement refinement, documentation, traceability, gap analysis and quality reviews. Required Skills Strong Business Analysis experience. Salesforce knowledge. Salesforce Industries/Vlocity knowledge desirable. Telecom domain knowledge. Agile/User Story practices. Process modelling. Strong analytical and problem-solving capabilities. Expected Seniority High functional autonomy. Handles complex requirements independently and contributes to functional decisions while supporting less experienced analysts.” Hibrido 3x no Cliente em SP
Código interno da vaga: 12857964055
